Privacy Policy

At Vintage Vault ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: You may choose to provide additional information such as a profile picture, contact details, and shipping addresses.
• Transaction Information: When you participate in auctions or make purchases, we collect information about your transactions, including payment information, bidding activity, and purchase history.
• Communication Information: We collect information you provide when you contact us for support, provide feedback, or communicate with other users through our platform.

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
• Usage Information: Information about how you use our Services, including the pages you visit, the time spent on those pages, and your browsing patterns.
• Location Information: General location information derived from your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies.

We use your information for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Managing your account and providing customer support
• Sending you technical notices, updates, security alerts, and administrative messages
• Facilitating communication between buyers and sellers
• Personalising your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities in connection with our Services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Enforcing our Terms and Conditions

We may share your information in the following circumstances:

4.1 With Other Users

When you participate in auctions, certain information is shared with other users, such as your username, bidding activity, and seller/buyer information necessary to complete transactions.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms and Conditions
• Protect our rights, privacy, safety, or property, and/or that of our users or others
• Detect, prevent, or address fraud, security, or technical issues

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Services, such as session management and authentication.
• Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how visitors move around our Services.
• Functionality Cookies: Used to recognise you when you return to our Services and to personalise content.
• Targeting Cookies: Record your visits to our Services, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it may no longer be personalised to you. Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. As there is not yet a common understanding of how to interpret these signals, our Services do not currently respond to browser do-not-track signals.

We implement appropriate technical and organizational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure data storage practices
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email.

We encourage you to review our Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: